HVAC FAQs | Assured 1st Heating & Air Atlanta

How do I book a service with Assured 1st Heating & Air?
You can schedule a service in several convenient ways:

Call us directly at (678) 575-1084
Email us at assured1sthvac@gmail.com
Submit the contact form at the bottom of our website
Book an estimate or home visit through our online scheduling system

Please allow up to 24 hours for a response. For emergency service, we recommend calling for the fastest assistance.
What does HVAC stand for?
HVAC stands for Heating, Ventilation, and Air Conditioning. It refers to the complete system used to control indoor comfort, including airflow, temperature, and air quality in both residential and commercial spaces.
Do you offer 24/7 emergency HVAC service?
Yes. We provide 24/7 emergency HVAC repair across Georgia. Whether your AC stops working in the middle of the night or your heat goes out on a holiday weekend, we’re available to restore comfort fast. Just call us any time.
What areas do you serve?
We are based in Atlanta, Georgia, and proudly serve clients across the state — including Decatur, Marietta, Stone Mountain, Sandy Springs, Macon, Savannah, and surrounding communities. If you’re located in Georgia, there’s a good chance we can help.
What brands do you work with?
We service and install all major HVAC brands, including:

Carrier
Trane
Lennox
Rheem
Goodman
American Standard
Bryant
York

If you have a specific brand in mind or already own a system, we can work with it.
How much does HVAC repair or installation cost?
Prices vary depending on the type of service, system size, and condition. We provide free estimates and clear, upfront pricing before any work begins. You’ll never be surprised by hidden fees. For the most accurate quote, we recommend scheduling an on-site visit.
Do you offer financing for new HVAC systems?
We are currently exploring financing options to help make new HVAC systems more affordable for our clients. Please call us to inquire about current availability and payment plans.
How often should I service my HVAC system?
We recommend servicing your HVAC system twice a year — once in the spring for cooling, and once in the fall for heating. Regular maintenance helps prevent breakdowns, improves energy efficiency, and extends the life of your equipment.
What’s included in a maintenance visit?
During routine HVAC maintenance, our technicians will:

Clean coils and filters
Check refrigerant levels and electrical connections
Test thermostats and safety controls
Inspect ductwork and airflow
Lubricate moving parts
Provide system performance recommendations

You’ll get peace of mind knowing your system is running safely and efficiently.
Do you work on commercial HVAC systems?
Yes. We offer full commercial HVAC services, including installation, repair, and maintenance for:

Office buildings
Retail stores
Restaurants
Warehouses
Multi-unit properties
And more

We handle large-scale systems, rooftop units, and complex setups with the same care we bring to every job.
What are the signs I need HVAC repair?
Common signs that something’s wrong with your system include:

No heating or cooling
Poor or uneven airflow
Unusual smells or noises
High energy bills
Frequent system cycling
Thermostat not responding

If you notice any of these issues, don’t wait. Contact us for a professional diagnosis and repair.
Are your technicians licensed and insured?
Yes. All of our technicians are licensed, insured, and experienced. Our founder, Salim Shakir II, is a certified HVAC technician with over a decade in the field. We take every job seriously and follow all state and local code requirements.